Shipping policy
Shipping Policy
At Sleek, we aim to provide you with a seamless and reliable shopping experience. Please review our shipping policy below to understand how we deliver your orders.
1. Shipping Partner
We’ve partnered with Bosta, a trusted shipping company, to ensure your orders are delivered quickly and safely.
2. Processing Time
- All orders are processed within 5 business days of confirmation.
- Orders placed on weekends or public holidays will begin processing on the next business day.
3. Delivery Time
- Delivery times depend on your location and will be communicated by Bosta once your order is shipped.
4. Shipping Fees
- Shipping fees are calculated at checkout and may vary based on the destination and order size.
5. Order Tracking
- Once your order is shipped, you’ll receive a tracking number via email or SMS, allowing you to monitor your delivery through Bosta’s platform.
6. Address Accuracy
- Customers are responsible for providing complete and accurate shipping addresses.
- Sleek is not responsible for delays or issues caused by incorrect or incomplete information.
7. Undelivered Packages
- If a package is returned to us due to incorrect address information or failed delivery attempts, we will contact you to arrange re-shipping at an additional cost.
8. Contact Us
For any questions about your shipment or tracking information, please contact us at sleekshop.eg@gmail.com.
Thank you for shopping with Sleek! We’re committed to delivering your orders with care and efficiency.